NCR to speed ATM deposits for ANZ
ANZ bank has tapped long-time partner NCR to help build the bank’s “next-generation” cash machines. NCR announced a five-year agreement with the bank to build ATM machines that can handle complex...
View ArticleNAB uses voice recognition to authenticate banking customers
National Australia Bank (NAB) has deployed biometrics technology to allow customers to access their bank accounts using their voice.
View ArticleWestpac updates iPad app to include BPAY
Westpac has updated its banking app for the iPad to include new payment options for users.
View ArticleNAB launches system for social media customer support
National Australia Bank has launched a “social media command centre” to help further support its customer service, the bank announced today.
View ArticleBank of Queensland to use social media, overhaul IT
The Bank of Queensland seeks to use social media and other forms of online engagement to serve customers across more channels, according to the bank’s CEO, Stuart Grimshaw.
View ArticleCommBank unveils MyWealth investing website
Recent core IT upgrades helped Commonwealth Bank of Australia launch a new investing website in less than nine months, CBA officials said at today’s launch of the MyWealth website.
View ArticleNAB announces Money Tracker
The National Australia Bank announced a money management tool as the latest part of the bank’s technology overhaul.
View ArticleNAB reports profits as IT transformation continues
National Australia Bank reported progress on its IT transformation in half-year results reported today.
View ArticleBT Financial embraces BI to better understand customers
BT Financial Group has tapped business intelligence (BI) software from QlikView to provide insights on how to grow and retain customers for its financial advice business.
View ArticleCommBank redesigns website, adds social support
The Commonwealth Bank has unveiled a revamped website and new social support forum based on the Lithium platform.
View ArticleSocial media adds spice to financial services, say banks
Social media can make financial institutions seem less dull and better engage customers, according to officials on a panel at the AB+F Retail Financial Services Forum.
View ArticleCan banks keep up with tech disruptors?
Established banks should see disruptive technology companies as a major threat, members of the finance industry agreed this morning at an Australian Information Industry Association event in Sydney.
View ArticleNAB rolls out BYOD to 450 staff
National Australia Bank has successfully piloted bring-your-own-device (BYOD) and plans to roll out the program to more of its employees, says NAB general manager of infrastructure, Kari Schabel.
View ArticleBanks opening to startup partnerships
Banks must collaborate with startups and be open to disrupting themselves if they want to survive, according to a panel at the Future of Payments conference today in Sydney.
View ArticleEnterprises turn to startups for innovation
A growing number of big Australian companies are seeking partnerships with startups to stay innovative.
View ArticleTech helps mutual banks compete: Defence Bank CEO
Defence Bank has embraced online video and social media in a move to stay competitive against Australia’s top national banks, according to the bank’s CEO, Jon Linehan.
View ArticleBanks, mining lead Australian ICT spending: IDC
The financial services sector will continue to be a bright spot for ICT spending growth in 2014, according to an IDC analyst.
View ArticleSmall banks tap tech to take on giants
Mutual banks and credit unions are embracing technology initiatives to stay competitive with Australia’s largest financial institutions.
View ArticleDigital demand drives Westpac investment
Westpac is upping its investment in technology as customers perform more of their transactions digitally.
View ArticleBiometrics eyed for secure future payments
Biometrics look like the future of authentication for payments, according to payment experts at the Biometrics Institute Asia Pacific Conference in Sydney.
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